Internet Error 12002 - ERROR_INTERNET_TIMEOUT
This page provides solutions for when you encounter the error code 12002 (ERROR_INTERNET_TIMEOUT) while trying to upload images. This error indicates that the attempt to connect to a website or server did not receive a response within the specified time limit.
Common Causes of This Error
Problems with the destination web server
Network issues
Firewall or security software interference
Temporary issues with the website
Initial Steps to Try
Please try these basic troubleshooting steps in order:
Reload the page:
If the issue is due to a temporary server overload or network congestion, reloading the page might resolve it. Click the refresh button in your browser or press F5.
Wait a while and try again:
If the problem is with the server or temporary network congestion, waiting a few minutes to a few hours before trying again might help.
Check your connection to other websites:
If you can't connect to Gyazo (https://gyazo.com/captures) or other websites, the problem is likely with your network environment. Try connecting to several different websites to confirm.
More Detailed Troubleshooting Steps
If the above steps don't resolve the issue, please try the following in order:
1. Check and Restart Your Network Devices
Restart your router and modem
Check the LAN cable connection (for wired connections)
Check the Wi-Fi connection (for wireless connections)
2. Check Your Firewall and Security Software Settings
Temporarily disable them (Caution):
Your firewall or security software might be mistakenly blocking the connection. Temporarily disable these features and see if you can access the website.
Important: Be aware of the security risks when disabling these features and ensure you re-enable them after testing.
If disabling them resolves the issue, you might need to configure your firewall or security software to allow access to the website or related programs. Consult the help documentation for your specific software.
3. Check Your Browser Settings
Check proxy settings:
Incorrect proxy settings can sometimes cause connection issues or timeouts. Ensure that you are not unintentionally using a proxy server. Check your browser's proxy configuration and disable any proxy if you are not supposed to be using one.