Why do I have to sign in or verify my account every time?

If you are asked to sign in, solve a security puzzle, or enter a verification code every time you use Gyazo, it is likely that your browser's Cookies are being deleted or blocked.

Gyazo uses cookies to remember your login status. If these cookies are cleared when you close your browser, our system treats your next visit as a login from a new device, triggering the security check again.

Please check the following:

Are you using Incognito or Private mode?

"Incognito" or "Private" windows automatically delete all cookies when you close them. Please try using a standard browser window.

Check your browser settings

Ensure that settings like "Clear cookies and site data when you close all windows" are turned OFF in your browser preferences.

Check extensions and security software

Some browser extensions (privacy blockers) or system cleaning software (like CCleaner or antivirus tools) may be configured to automatically wipe your browser history and cookies.

How to test: Try logging in using a different browser (e.g., Google Chrome, Edge, Firefox). If you stay logged in on the other browser, the issue is likely caused by the settings or extensions of your main browser.