Internet Error 12007 - ERROR_INTERNET_NAME_ NOT_RESOLVED
This page provides solutions for when you encounter the error code 12007 (ERROR_INTERNET_NAME_NOT_RESOLVED) while trying to upload images. This error indicates that your computer was unable to find the IP address for the website you are trying to visit. This process of finding the IP address is called DNS (Domain Name System) resolution.
Common Causes of This Error
Incorrect Web Address (URL) Entered
Problems with the DNS Server
Network Connectivity Issues
Router Configuration Issues
Initial Steps to Try
Please try these basic troubleshooting steps in order:
Check Your Connection to Other Websites:
If you can't connect to Gyazo (https://gyazo.com/captures) or other websites, the problem is likely with your network environment. Try connecting to several different websites to confirm.
More Detailed Troubleshooting Steps
If the above steps don't resolve the issue, please try the following in order:
1. Check and Restart Your Network Devices
Restart your router and modem
Check the LAN cable connection (for wired connections)
Check the Wi-Fi connection (for wireless connections)