Internet Error 12030 - ERROR_INTERNET_CANNOT _CONNECT
This page provides solutions for when you encounter the error code 12030 (ERROR_INTERNET_CONNECTION_ABORTED) while trying to upload images. This error indicates that an established connection with the server was unexpectedly terminated.
Common Causes of This Error
Unstable Network Connection
Problems with the Destination Web Server
Firewall or Security Software Interference
Proxy Server Issues (If Applicable)
Downloading Large Files
Temporary Issues with Network Devices
Initial Steps to Try
Please try these basic troubleshooting steps in order:
Reload the page:
If the issue is due to a temporary server overload or network congestion, reloading the page might resolve it. Click the refresh button in your browser or press F5.
Wait a while and try again:
If the problem is with the server or temporary network congestion, waiting a few minutes to a few hours before trying again might help.
Check your connection to other websites:
If you can't connect to Gyazo (https://gyazo.com/captures) or other websites, the problem is likely with your network environment. Try connecting to several different websites to confirm.
More Detailed Troubleshooting Steps
If the above steps don't resolve the issue, please try the following in order:
1. Check and Restart Your Network Devices
For Wired Connections (LAN Cable)
For Wireless Connections (Wi-Fi)
Restart Your Router and Modem
2. Check Your Firewall and Security Software Settings
Your firewall or security software might be aggressively terminating connections. Temporarily disable these features to see if the issue persists.
Important: Be aware of the security risks when disabling these features and ensure you re-enable them after testing.
If disabling them resolves the issue, you might need to adjust the settings of your firewall or security software to allow uninterrupted communication with the website or server. Consult the documentation for your specific software.
3. Check Your Browser Settings
Check proxy settings:
Incorrect proxy settings can sometimes cause connection issues or timeouts. Ensure that you are not unintentionally using a proxy server. Check your browser's proxy configuration and disable any proxy if you are not supposed to be using one.
4. Check the Status of the Destination Server
If the connection is consistently aborted with a Gyazo website, the problem might be on our end. Check if the website is experiencing any known issues or try accessing it later.
5. Avoid Downloading Large Files (Temporarily)
If the connection aborts frequently during large downloads, try performing smaller tasks to see if the connection remains stable. If smaller tasks work, the issue might be related to the stability of your connection during large data transfers.
A temporary issue with your computer's network adapter might be causing intermittent disconnections.
7. Check for Interference from Other Applications
Some network-intensive applications running in the background might be contributing to connection instability. Try closing unnecessary applications and see if the issue improves.