Search to get answers instantly
Before contacting us and waiting 1-2 business days for a response, please try searching this help center for an instant answer.
We've tried our best to provide answers to all questions in these pages so you don't have to wait. We have pages about most support cases, errors, and help needs. If you can't find an answer to your question, contact us and we will be happy to help.
Contact our support team
Can't find an answer, want to report a bug, have feedback or ideas, have a feature question, or have an emergency request?
Contact us: https://gyazo.com/contact
We will typically reply within 1-2 business days, and possibly sooner to the email address you provide.
This is faster than sending us a message through X(Twitter), facebook, etc. although we do our best to check those as well. This also has the benefit of automatically reporting some general system information such as your browser and operating system which is very helpful for debugging.
Our official support email address is [email protected] but it's best to start by using the contact form at the link above.
Got ideas to share?
We love to hear ways we can improve and features you would like to have in Gyazo so feel free to contact us at the link above with your ideas. You can also reach out to us on twitter.
Have an emergency?
If you think you are in serious danger, please contact your local law enforcement agency, then send us a message at the contact link above with the word 'emergency' in the title or message content.
We may need a letter or email from law enforcement in order to assist in certain cases but we will do everything we can to help you.